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Mastering General Practice Management

Managing a GP practice is one of the most challenging roles in primary care. You’re the problem-solver, the decision-maker, the one who ensures everything runs smoothly—often under immense pressure.
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Mastering General Practice Management

Practical Tools and Strategies

That’s why we created the Mastering General Practice Management Programme—a course built around the realities of your role.

This isn’t about theory or ticking boxes. It’s about giving you practical tools and strategies you can use straight away to tackle real challenges: managing staff issues, preparing for CQC visits, handling complaints, and planning for the future of your practice.

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Learner Testimonials

The session was incredibly useful, particularly the discussions on the legal and regulatory aspects of complaints handling. The workshop was well-structured and highly beneficial-something I know my colleagues will also find valuable.

Anonymous

I’m an officer manager who is becoming more involved in CQC assessments and obviously deal with a lot of areas covered. I wanted to be better informed of what would be needed and what would be expected from us as a surgery.

Office Manager

Useful to see an example of a workforce audit as this is something I’m working on at the moment. Also some good info on resources to use to help plan.

Practice Manager

The best thing about the Project Management module is looking at different ways to plan & manage projects and opportunity to network & understand how other practices work.

Practice Manager

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